Privacy Policy
Privacy Policy
Last Updated: September 22, 2026
Total Freight Solutions, Inc. (“Total Freight Solutions,” “TFS,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tfssac.com, submit information through our website, request a quote, communicate with us, or otherwise interact with our business.
Information We Collect
We may collect information that you provide directly to us, including your name, company name, telephone number, email address, freight or warehousing requirements, and information included in messages, quote requests, or other communications.
When you visit our website, certain technical information may also be collected automatically. This may include your IP address, browser type, device information, operating system, referring website, pages visited, approximate geographic information derived from your IP address, and information about how you interact with the website.
We may also receive information from service providers or business partners that assist us with website hosting, analytics, communications, security, advertising, or business operations.
How We Use Information
We may use information to respond to inquiries, prepare quotes, communicate about requested services, coordinate freight or warehouse services, provide customer support, operate and improve our website, analyze website usage, maintain security, prevent fraud or misuse, maintain business records, and comply with legal obligations.
We may also use contact information to communicate with you regarding services when permitted by applicable law and consistent with your communication preferences.
Contact and Quote Forms
When you submit information through a website contact or quote form, we use that information to respond to your request and communicate with you regarding potential or existing services.
Please avoid submitting confidential, highly sensitive, or unnecessary personal information through website forms.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate website features, understand website traffic, improve performance, remember preferences, and measure how visitors interact with the website.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.
Analytics and Service Providers
We may use third-party service providers to support website hosting, analytics, communications, security, advertising, and other business functions.
These providers may process information on our behalf according to their services and contractual obligations.
How We Disclose Information
We may disclose information to vendors and service providers that perform services on our behalf.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, protect the safety or rights of Total Freight Solutions or others, investigate fraud or security incidents, or complete a business transaction such as a merger, acquisition, financing, or sale of assets.
We do not disclose personal information merely because someone requests it.
SMS Information
If you opt in to receive text messages from Total Freight Solutions, we may collect and use your mobile telephone number, messaging preferences, message content, and related information necessary to provide SMS communications.
Your participation in SMS communications is also governed by our SMS Terms and Conditions.
Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and legal records, resolve disputes, enforce agreements, and satisfy applicable legal requirements.
Retention periods may vary based on the type of information and the reason it was collected.
Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.
California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the law applicable to Total Freight Solutions and the circumstances of the request, these rights may include the right to request information about personal information collected, request deletion or correction of personal information, receive certain information in a portable format, opt out of certain uses or disclosures where applicable, and receive equal treatment for exercising privacy rights.
Some rights are subject to exceptions and limitations under applicable law.
To submit a privacy-related request, contact us at info@tfssac.com or (916) 400-0227.
We may need to verify your identity before processing certain requests.
Children’s Privacy
Our website and services are intended for businesses and adults and are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that such information has been submitted to us, we will take reasonable steps to delete it where required.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy, security, or content practices of websites operated by third parties. We encourage you to review the privacy policies of websites you visit.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes to our website, business practices, technologies, or legal requirements.
The current version will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Total Freight Solutions, Inc.
1627 Main Ave Suite 4
Sacramento, CA 95838
Phone: (916) 400-0227
Email: info@tfssac.com
